System Sales Engineer - English/Japanese
Los Angeles, CA
Full Time
Mid Level
Job Details:
What will you do:
PRIMARY RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
Required Qualifications & Skills:
QUALIFICATIONS AND REQUIREMENTS:
SKILLS
- Job Title: System Sales Engineer
- Working Location: Los Angeles, CA
- Employment Type: Permanent/Full-time
- Salary: $70-$100K (DOE) + Full benefits
What will you do:
PRIMARY RESPONSIBILITIES:
- Procure and allocate enough manpower with a proper IT/project management skillset to meet the expectations of the company’s clients
- Research and introduce a product and/or service through contracting with vendors and
- partners to expand the company’s business
ESSENTIAL FUNCTIONS:
- Thoroughly understand technical details of the company/customer’s IT environment and its business use. Periodically review and make suggestions for the area of improvement to the sales team/company to drive the target IT system toward self-autonomy to result in the availability of resources to be assigned for a new or additional project and services.
- Assign appropriate team members (including contractors) for the projects and services per requests from sales/internal IT team, while preparing for backup strategy in case of planned and unplanned absence of assigned personnel.
- Periodically check in with the members to ensure ongoing projects and services are going as planned, and follow up/cover any issues that arise.
- Pick up and adjust to any requests, issues, shortcomings raised by the team members and sales teams during the service delivery period to maximize customer satisfaction.
Required Qualifications & Skills:
QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s degree
- Fluent in English and Japanese, both written and verbal
- Excellent communication skills in English and Japanese
- Proactive thinking, willing to take challenging tasks
SKILLS
- Functional knowledge of Windows servers (2012-current)
- Functional knowledge of Cloud products (AWS, MS-Azure, Microsoft 365)
- Functional knowledge of L2/L3 networks and WiFi (Firewall: Cisco, Fortigate Wifi: Meraki)
- Functional knowledge of Internet/WAN (DID, SD-WAN, BGP)
- Functional knowledge of VoIP (SIP, Teams Voice)
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