System Analyst - Japanese

Remote
Full Time
Mid Level
▶︎ Job Details:
  • Job Title : System Analyst
  • Employment Type : Full-time
  • Working Location : Remote 
  • Salary Range : DOE (80-120K per yr) + Full Benefit
  • Visa Support: No

▶︎ Position Overview:
The responsibilities include, but are not limited to:
Business Process Analysis
  • Conduct workshops and interviews with stakeholders across Finance, Procurement, Inventory, and Manufacturing.
  • Document current (“As-Is”) business processes, identify inefficiencies, and highlight key challenges.
  • Design future-state (“To-Be”) processes that leverage ERP best practices and industry standards.
Requirement Gathering & Documentation
  • Collect, validate, and translate business needs into clear functional requirements.
  • Develop and maintain a Requirements Traceability Matrix (RTM) to ensure alignment across the project lifecycle.
  • Facilitate discussions between business users and ERP consultants to confirm requirements and scope.
Fit & Gap Analysis
  • Analyze ERP standard functionalities against documented requirements.
  • Identify process gaps and propose solutions, such as configuration changes, business process adjustments, custom development, or third-party integrations.
  • Collaborate with ERP consultants and technical teams to develop functional specifications for necessary system enhancements.
Testing & Validation
  • Prepare and maintain test scenarios and scripts for User Acceptance Testing (UAT).
  • Coordinate and support UAT sessions with business stakeholders, ensuring requirements are validated.
  • iTrack test results, document issues, and support resolution to maintain solution quality.
Change Management & Adoption
  • Assist in preparing end-user documentation, training materials, and knowledge transfer sessions.
  • Support post-go-live adoption by gathering user feedback, identifying improvement areas, and recommending corrective actions.
Project Planning Support
  • Assist in preparing and maintaining project plans, schedules, and deliverables tracking documents.
  • Monitor task assignments and follow up with responsible team members to ensure timely progress.
Progress & Issue Tracking
  • Track project milestones, deadlines, and deliverables; provide regular updates to the Project Manager.
  • Maintain and monitor the project issue log and risk register, support mitigation planning and follow-up actions.
Stakeholder Coordination
  • Support communication between business users, ERP consultants, and vendors to ensure alignment on objectives and priorities.
  • Consolidate issues and requirements into clear summaries for decision-making by project leadership.
Documentation & Meeting Support
  • Prepare meeting agendas, capture meeting minutes, and ensure follow-up of action items.
  • Review and maintain project documentation, including requirement documents, design specifications, and progress reports.
Quality Assurance Support
  • Ensure project deliverables align with defined scope, requirements, and quality standards.
  • Assist the Project Manager in organizing review sessions and providing feedback for continuous improvement.

▶︎ ESSENTIAL FUNCTIONS:
  • Provide the service during operation time as instructed by the client and/or company management.
  • Be present at the client’s operation site prior to the designated service start time.
  • Report to the operating site wearing attire specified by the client and/or company management.
  • Maintain proactive and professional communication with clients and company management.
  • Clearly understand the requirements and instructions provided by the client and/or company management, and deliver services, accordingly, including BYOD-related tasks.
  • Review and fully understand all company-provided documents and training materials.
  • Submit all required reports and participate in meetings, training sessions, and other company-mandated activities as requested.
  • Mentor and provide training to new team or project members when necessary.
  • Follow all requests and instructions given by the team and/or project manager.

▶︎ QUALIFICATIONS AND REQUIREMENTS: 
  • Bachelor’s degree in business, Information Systems, or related field.
  • 3–7 years of experience as a Business Analyst in ERP implementation projects.
  • Prior experience with Microsoft Dynamics 365 Business Central (or SAP/Oracle/NetSuite) preferred.
  • Minimum 2 full lifecycle of ERP system implementations (Analysis – Cut Over)
  • Expert knowledge of industry specific best practices
  • Ability to establish priorities and work independently
  • Valid Driver’s License

▶︎ SKILLS: 
  • Strong communication, planning and organization skills
  • Strong customer relationship skills
  • Strong communication skills
  • Team-oriented personality
  • Microsoft Office (Outlook/Word/Excel/PowerPoint)
  • English: Required, Japanese/Spanish: Preference


 
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