Solution Business Analyst (Staff)(Korean Bilingual)

United States

Contracted

Mid Level

▶︎Job Details
・Job Title: Solution Business Analyst (Staff)
・Client: Korean IT consulting co.
・Working Location: Austin, TX
・Working Style: onsite
・Employment Type:1-Year contract/W2
・Salary: $52K-54K annually (DOE)
・Benefit: 401K and Insurance
・Visa Support: Not provided
・Working Hours: 9-6 CST or 8-5 CST
・Language: English and Korean required

▶︎ Key Responsibilities:

Support and operate IT asset and facility management services, including business phones, AV assets, and workspace-related solutions for internal customers.
Coordinate with internal teams to ensure smooth, stable, and efficient service operations.
Identify, understand, and document customer and market requirements, translating business needs into solution features.
Collaborate with engineering teams to define and enhance product capabilities.
Analyze market trends, product performance, and customer feedback gathered from sales, customer success teams, and end users.
Partner with IT, Security, and Finance teams to improve mobility and workspace management solutions.
Monitor industry and competitor activities and contribute to competitive strategy discussions.
Create, update, and maintain solution-related documentation, user guides, operational reports, and marketing materials.
Support day-to-day operations and ensure a seamless experience for internal stakeholders.
Drive continuous improvement initiatives across enterprise IT asset and workspace management services.

▶︎The right candidate will possess:

Strong ownership mindset with the ability to work independently and manage operational responsibilities.
Excellent communication and cross-functional collaboration skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple projects and priorities in a fast-paced environment.
Customer-focused approach with attention to detail and service quality.
Experience working with enterprise IT, workspace management, or employee service operations.

▶︎ Required Qualifications & Skills:

Bachelor’s degree preferred or equivalent relevant work experience.
1–3 years of experience in IT asset management, corporate employee service operations, or project management.
Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
Strong communication, coordination, and project management skills.
Ability to work effectively with IT, Security, Finance, and Engineering teams.
Bilingual proficiency in Korean and English required.

▶︎Preferred Qualifications:

3+ years of experience supporting enterprise SaaS products or product management initiatives.
Experience with IT asset management and workspace management platforms.
Experience gathering business requirements and supporting solution development.
Knowledge of enterprise mobility and workplace technology solutions.

Important Notice

Beware of scams: Cinter Technology will never contact candidates from an email address ending in @cintertechnology.work. Any such email is fraudulent.
No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

This position requires proficiency in Korean language too. Can you describe your level of proficiency in Korean language.*

How many years of experience do you have supporting IT asset management, workplace services, or internal employee support operations (such as phones, AV equipment, inventory, workspace, or facilities management)?*

This role is based in Austin, TX and requires close collaboration with IT, Security, Finance, and Engineering teams. Are you able to work onsite in Austin?*

Where did you hear about us?*

If you are hired, can you verify eligibility to work in the United States?*

Human Check*

Submit Application

Cinter Technology Services

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Solution Business Analyst (Staff)(Korean Bilingual)

Apply for this position